Data protection policy
ADELsystem srl is committed to ensure compliance with applicable data protection laws and regulations. This Data Protection Policy is based on the principles and requirements of the EU General Data Protection Regulation (UE 679/2016). By means of this Policy we would like to inform you, the data subject, about how and why we collect, process and use personal data, and about your rights as a data subject in regard to the processing of your personal data.
This Policy describes how ADELsystem srl collects, uses, and shares personal data obtained directly from the user, customer, supplier, business partner, or other, or obtained indirectly from other sources. It applies to the processing of personal data obtained through any channel of communication or by any means, including but not limited to email, file transfer, feeding personal data into applications and tools, websites or mobile apps, social media pages and platforms.
Personal Data we process
This section of our Policy describes what personal data we collect and process
Handling orders and fulfilling contractual obligations
For this purpose we process personal details (including name, title, email, telephone, postal address, shipping and billing address),order and customer information (including goods and services ordered and provided, instructions regarding the order, customer business activities and interests and order history), financial information (including invoice data, preferred payment options, term of payment, bank account and credit card information).
Browsing or registering on our websites, social media pages or platforms
Communication, marketing, taking part in promotions, events and feedback
When you contact us for any sort of inquiry or request, we will process your personal details (including name, title, company or organization you work for, email, telephone, other contact information), as far as this is necessary to deal with your inquiry or request and to respond to.
Sharing Personal Data with Service Providers and Third Parties
As far as we use service providers and vendors as processors to process personal data on our behalf, your personal data may be shared with the following categories of recipients: Our agents organization, banks, factoring companies , credit recovery companies, professional and consultants. Public authorities and administrative bodies, law enforcement and fraud prevention agencies, courts, lawyers, tax accountants, accounting and auditing firms, credit reference agencies, payment card and insurance providers, manufacturers and resellers, retailers.
Storing periods for Personal Data
Generally we keep personal data for no longer than is necessary for pursuing or achieving the purposes for which the personal data is processed. Yet, as a corporation we are also subject to record keeping obligations and have to comply with tax laws and commercial laws that require much longer retention of certain documents and files that may contain personal data.
Your Rights over your Personal Data
You have many rights over your personal data and how it is used. These rights are summarized below
Right to access your Personal Data: You have the right to request a confirmation as to whether or not we process personal data concerning you;
Right to rectify your Personal Data: You have a right to rectify (correct) the record of your personal data processed by us, if it is inaccurate or incorrect;
Right to erase your Personal Data. You have the right to request erasure (deletion) of your personal data;
Right to object to the processing of your Personal Data. You have the right to object to the processing of your personal data on grounds relating to your particular situation and circumstances;
Right to restrict the processing of your Personal Data. You have the right to restrict the processing of your personal data.
Right to withdraw Consent to process your Personal Data. You have the right to withdraw your consent at any time;. Right to portability of your Personal Data. You have the right to request us to move, transfer or copy personal data you have provided to us so that you can use the personal data in a different service or with a different provider.
How to contact us on Data Protection
If you have any questions or concerns about this Data Protection Policy or about the protection of your personal data, please feel free to contact our Data Protection Team at:
Data Controller and Responsibility
The personal data Controller is: ADELsystem srl, with registered office Via Luigi Barchi 9/b, 42124, Reggio Emilia Italy, in the person of the Chairman and Legal Representative of the Company. It determines the purposes and means for processing your personal data and is responsible for compliance with applicable data protection laws and regulations and the requirements of this Policy.